Privacy Policy

Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and phone number you provide when you contact us or place an order.
• Order information — recipient name, delivery address, delivery date, and card message when you place an order by phone or through our contact form.
• Usage data — standard technical information such as browser type, device type, and pages visited, collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your floral arrangement orders
• Communicate with you about your order or inquiry
• Coordinate delivery through our partner florist network
• Improve our website and services
• Respond to your questions and provide customer support

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Partner florists — We share recipient name and delivery address with a local partner florist to fulfill your order.
• Service providers — We may use third-party services (such as email or analytics) that assist us in operating our business, under appropriate confidentiality agreements.
• Legal requirements — If required by law, court order, or to protect our rights or safety.

Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but some features of the site may not function properly.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, please contact us using the information below.

Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.